start77 Privacy Policy
This page describes what we collect when you use start77 and how we keep that data protected. Our privacy commitments cover account registration, payment processing (DANA, e-wallet, mobile banking, local payment, bank virtual accounts), sportsbook betting history, live-dealer play records, and slot-game activity. We collect only the data necessary to operate your account, settle withdrawals, and comply with local regulation.
We do not sell your personal information to third parties. We may share payment data with payment processors and banking partners solely to complete your transactions. Our servers may sit outside your jurisdiction; however, all data transfers comply with encryption standards and access controls. You retain the right to request a copy of your data, correct inaccurate information, or request deletion subject to legal retention obligations.
This policy applies to all users accessing start77 in jurisdictions where our service is legally available. If you do not agree with our practices, you may cease using start77. We update this policy periodically; continued use after an update constitutes acceptance of the revised terms.
What We Collect on start77
Registration data. We collect your email address, username, password (encrypted), and date of birth during account creation. We do not store your password in plain text; it is hashed using industry-standard cryptographic methods. If you reset your password, the old hash is discarded and a new one is generated.
Identity and verification documents. Before your first withdrawal on start77, we require proof of identity (KTP, passport, or driver's licence) and proof of address (utility bill, bank statement, or rental agreement dated within three months). These documents are scanned and stored securely; we retain them for the duration of your account plus two years after closure to comply with anti-money-laundering regulation. You can request deletion after the retention period expires.
Payment information. When you deposit or withdraw, we record the payment method (e.g., DANA, e-wallet, mobile banking, local payment, online payment virtual account), transaction amount, timestamp, and settlement status. We do not store full credit-card numbers or e-wallet credentials; payment processors handle those securely on their own servers. Our records show only the last four digits of your account (if applicable) and the outcome of the transaction.
Betting and play history. We log every Liga 1 sportsbook bet, Piala AFF market wager, Champions League position, live-dealer session, and slot spin. Records include bet details, odds, settlement outcomes, and timestamps. This data helps us detect fraud, settle disputes, and provide accurate account statements. You can access your full history in the Account section of start77 at any time.
Technical and usage data. We collect your IP address, browser type, device model, and operating system when you access start77. We use this to troubleshoot technical issues, detect unauthorized access, and improve platform stability. We also log which pages you visit, how long you stay, and which games you play—this helps us understand user experience and identify bugs. We do not track you across other websites.
How We Use and Protect Your Data on start77
Data use. We use your information solely to operate start77: process your account, verify your identity, settle deposits and withdrawals, honour sportsbook and live-dealer bets, run slot games, and provide customer support. We may also use anonymized, aggregated data (e.g., "3,000 active accounts placed Liga 1 bets in June") for platform analytics and to report to regulators. We never use your data for marketing unless you explicitly opt in to promotional emails.
Third-party processors. We share personal data with the following categories of processors only as needed: payment gateways (DANA, e-wallet, mobile banking, local payment providers, and bank partners) to process your transactions; email providers to send account notifications and password resets; and hosting providers to run our infrastructure. Each processor signs a data-protection agreement obligating them to keep your data secure and confidential. We do not permit them to use your data for their own purposes.
Data retention and deletion. We retain account data (registration, betting history, KYC documents) for as long as your account is active plus two years after closure, to satisfy anti-money-laundering and dispute-resolution obligations. After two years, we anonymize or delete personal identifiers. You can request early deletion of non-essential data (e.g., activity logs older than one year) by contacting our support team. We will honour deletion requests where not prohibited by law, typically within 30 days.
Security measures. We encrypt all data in transit (TLS 1.2+) and at rest (AES-256). Access to your account data is restricted to start77 staff with a legitimate need (e.g., support agents handling your withdrawal request). We use multi-factor authentication for staff accounts, conduct quarterly security audits, and maintain backups on geographically separated servers. If we discover a breach, we notify affected users within 24 hours.
Jurisdiction and data transfers. Our servers are located in multiple regions, including Singapore and data centres in Southeast Asia. Data may transit through or be stored in jurisdictions outside Indonesia. By using start77, you consent to these transfers. We apply the same encryption and access controls regardless of server location. You can request the specific location of your data by contacting support.
Your rights. You can request a copy of all data we hold about you (via the Account or support email); correct inaccuracies; request deletion of non-essential data; or object to a specific use. Submit requests to support within start77 or via email. We will respond within 30 days. You also have the right to withdraw consent for optional data uses (e.g., promotional emails) at any time without affecting your account operation.
Contact and disputes. If you have questions about our privacy practices or how we handle your data on start77, email us at support or use the in-app chat. If you believe we have mishandled your information, you can lodge a complaint with the relevant data-protection authority in your jurisdiction. We will cooperate with any regulatory investigation. During Idul Fitri, Idul Adha, or Imlek holidays, support response times may extend beyond normal 2–4 hours.
Policy changes. We may update this policy to reflect changes in regulation, technology, or our practices. We will notify you of material changes via email or an in-app notice at least 14 days before the change takes effect. Continued use of start77 after the notification date means you accept the updated policy. Minor clarifications may be made without advance notice.